Have been using the app on Apple iphone for years, nothing has changed and now on both phones connected to the inverters via the Watchpower App says "Login Failed" System is functioning and the wifi is on.
A
Respuesta de
Akash Shah
The "Login Failed" error on the WatchPower app may occur due to several reasons, including app updates, server issues, or changes in network settings. Here are a few steps you can try to resolve the problem:
Update the App: Ensure that the WatchPower app on your iOS device is updated to the latest version available in the App Store.
Restart the App and Phone: Close the app completely and restart your phone to see if the issue persists.
Check Network Connection: Make sure your Wi-Fi is working correctly. You could also try connecting to a different Wi-Fi network to see if the login process improves.
App Permissions: Check if the app has the necessary permissions to operate, especially access to Wi-Fi.
Reinstall the App: Consider uninstalling and then reinstalling the app to see if this resolves the issue.
Contact Support: If none of these steps work, reach out to the WatchPower app’s support team for further assistance. There might be a known issue with the app that they can assist with.
During the first installation and account registration notification showed that WiFi-Module PN already exists but I did not register it first Please help me or guide me as I do not have the registration data which is entered in the forgot option…
Respuesta de
Usha Kumari
It seems like you're encountering an issue with the WatchPower program where you're trying to register a WiFi-Module, but it's indicating that the module already exists. This could be due to the module being previously registered either by someone else or during a prior attempt. Here are a few steps you can try to resolve this issue:
Contact Support: Reach out to the WatchPower support team. They can assist you in determining if the module has already been registered and may be able to reset or provide access to any existing account associated with the module.
Check for Existing Accounts: If you have multiple email addresses, try logging in with different emails that you might have used during a previous registration.
Check Documentation: Refer to any documentation or guides that came with your WiFi-Module or the WatchPower application for specific instructions on registration and troubleshooting.
Network Reset: Sometimes resetting the network settings on your WiFi-Module, if possible, might help.
It's essential to have any purchase or warranty information at hand when contacting support, as they may require it to verify your purchase and provide assistance.
I update my home Wi-Fi, when update the WiFi module in the inverter, the existing device is not listed , neither a faulty or disabled. What can be the problem?
A
Respuesta de
Ashish Bajaj
It sounds like there may be an issue with the connection between your phone and the inverter after changing your Wi-Fi network. Here are a few steps you can try to resolve the issue:
Ensure that the new Wi-Fi network settings (SSID and password) are correctly updated on both the inverter's Wi-Fi module and your phone.
Restart both your phone and the inverter to see if that resolves any connection issues.
Make sure that your phone is connected to the same Wi-Fi network that the inverter is configured to use.
Try removing the inverter device from the app and then scan or add the device again to see if it becomes visible.
Check for any firmware updates for both the inverter and the WatchPower app that might address connectivity issues.
If the problem persists, consult the inverter’s manual or contact customer support for further assistance, as there may be specific steps required for your model of inverter.
Hi, I need to install WatchPower on a Raspberry Pi 3 with Raspbian as operative system. How can I install the software? I tried to copy the directory WatchPower on desktop and to execute the file WatchPower but it doesn't work. Thank in advance for your answer.
S
Respuesta de
Sean Hill
You need to download the correct version of WatchPower for your Raspbian installation. I know that Raspbian works with 64bit architecture, therefore the Linux x64 package is needed.
Access the following link and save the Linux X64 package. Extract it using the following command unzip file.zip -d destination_folder (for example unzip 1.11WatchPower-linux-64bit.zip -d /tmp/watchpower)
Browse to the extraction folder using cd /tmp/watchpower and then type ./WatchPower. If you need to make the file executable, type chmod +x WatchPower and then run the command.
Just installed and its as useful a teets on a bull because i cannot log in
W
Respuesta de
WatchPower
4.1.2. Password It’s password configuration for administrator only . Before operating and configuring the software, please login first and mo dify the password. The default password is administrator at first log in Users can only browse i nverter s tatus and information as Guest without login as an Administrator . A g uest ca n not control or execute any setting.
I forgot the logging username to my wifi watchpower android app and now I'm stuck at login page, please help
A
Respuesta de
Ali
Iam buing a used voltronic inverter,and i discover that there is an existing account for this inverter.so please i want to register a new private accout.
WatchPower 1.09 has no installer. I faced rights issues on Windows 10 putting the extraction folder on D drive. Application's interface simply does not open. Changing the location on desktop started the application. When are you plan to release the installer or please provide to users more info related to the product installation?
A
Respuesta de
Alex Urbach
I've installed this application on Windows 19 64bit and it works just fine. There were no errors with the security rights. When I've initiated the install procedure, I've used Run as Administrator on the installation package and everything worked out of the box. The same goes for the starting of the application. I've used the same method on a Windows 10 x64 computer and there were no errors.
When I want register. I enter all data and I scan 14 digit from the inverter. I receive a message saying: “please enter 14 or 18 digits of letters and number only” and I cannot register after many trials.
Respuesta de
Usha Kumari
The error message suggests that the program requires either a 14 or 18-digit combination of letters and numbers for registration. If you are entering the 14-digit number from the inverter and it is not being accepted, it might be worth double-checking if there are any letters included in the code and ensuring it matches the required format.
To deregister a module and start fresh in WatchPower for Windows, you can try uninstalling and then reinstalling the program. Alternatively, you can try contacting the software developer for specific instructions on how to deregister a module.
Can I use this software to monitor my Axpert inverter remotely, e.g. from work?
R
Respuesta de
Robert Polubinski
The software supports remote features like SNMP for sending an email when something bad happens with the software or the monitored devices.
I kindly recommend downloading the official user guide for the software which explains the functionality of the software and how it can be configured for various operations including remote connection and administration.
Software Informer
Have been using the app on Apple iphone for years, nothing has changed and now on both phones connected to the inverters via the Watchpower App says "Login Failed" System is functioning and the wifi is on.
The "Login Failed" error on the WatchPower app may occur due to several reasons, including app updates, server issues, or changes in network settings. Here are a few steps you can try to resolve the problem:
Update the App: Ensure that the WatchPower app on your iOS device is updated to the latest version available in the App Store.
Restart the App and Phone: Close the app completely and restart your phone to see if the issue persists.
Check Network Connection: Make sure your Wi-Fi is working correctly. You could also try connecting to a different Wi-Fi network to see if the login process improves.
App Permissions: Check if the app has the necessary permissions to operate, especially access to Wi-Fi.
Reinstall the App: Consider uninstalling and then reinstalling the app to see if this resolves the issue.
Contact Support: If none of these steps work, reach out to the WatchPower app’s support team for further assistance. There might be a known issue with the app that they can assist with.
i>During the first installation and account registration notification showed that WiFi-Module PN already exists but I did not register it first
Please help me or guide me as I do not have the registration data which is entered in the forgot option…
It seems like you're encountering an issue with the WatchPower program where you're trying to register a WiFi-Module, but it's indicating that the module already exists. This could be due to the module being previously registered either by someone else or during a prior attempt. Here are a few steps you can try to resolve this issue:
Contact Support: Reach out to the WatchPower support team. They can assist you in determining if the module has already been registered and may be able to reset or provide access to any existing account associated with the module.
Check for Existing Accounts: If you have multiple email addresses, try logging in with different emails that you might have used during a previous registration.
Check Documentation: Refer to any documentation or guides that came with your WiFi-Module or the WatchPower application for specific instructions on registration and troubleshooting.
Network Reset: Sometimes resetting the network settings on your WiFi-Module, if possible, might help.
It's essential to have any purchase or warranty information at hand when contacting support, as they may require it to verify your purchase and provide assistance.
I update my home Wi-Fi, when update the WiFi module in the inverter, the existing device is not listed , neither a faulty or disabled.
What can be the problem?
It sounds like there may be an issue with the connection between your phone and the inverter after changing your Wi-Fi network. Here are a few steps you can try to resolve the issue:
Ensure that the new Wi-Fi network settings (SSID and password) are correctly updated on both the inverter's Wi-Fi module and your phone.
Restart both your phone and the inverter to see if that resolves any connection issues.
Make sure that your phone is connected to the same Wi-Fi network that the inverter is configured to use.
Try removing the inverter device from the app and then scan or add the device again to see if it becomes visible.
Check for any firmware updates for both the inverter and the WatchPower app that might address connectivity issues.
If the problem persists, consult the inverter’s manual or contact customer support for further assistance, as there may be specific steps required for your model of inverter.
i>Hi, I need to install WatchPower on a Raspberry Pi 3 with Raspbian as operative system. How can I install the software? I tried to copy the directory WatchPower on desktop and to execute the file WatchPower but it doesn't work. Thank in advance for your answer.
You need to download the correct version of WatchPower for your Raspbian installation. I know that Raspbian works with 64bit architecture, therefore the Linux x64 package is needed.
Access the following link and save the Linux X64 package. Extract it using the following command unzip file.zip -d destination_folder (for example unzip 1.11WatchPower-linux-64bit.zip -d /tmp/watchpower)
Browse to the extraction folder using cd /tmp/watchpower and then type ./WatchPower. If you need to make the file executable, type chmod +x WatchPower and then run the command.
Just installed and its as useful a teets on a bull because i cannot log in
4.1.2. Password
It’s password configuration for administrator only . Before operating and configuring the
software, please login first and mo dify the password. The default password is
administrator at first log in Users can only browse i nverter s tatus and information
as Guest without login as an Administrator . A g uest ca n not control or execute any
setting.
I forgot the logging username to my wifi watchpower android app and now I'm stuck at login page, please help
Iam buing a used voltronic inverter,and i discover that there is an existing account for this inverter.so please i want to register a new private accout.
WatchPower 1.09 has no installer. I faced rights issues on Windows 10 putting the extraction folder on D drive. Application's interface simply does not open. Changing the location on desktop started the application. When are you plan to release the installer or please provide to users more info related to the product installation?
I've installed this application on Windows 19 64bit and it works just fine. There were no errors with the security rights. When I've initiated the install procedure, I've used Run as Administrator on the installation package and everything worked out of the box. The same goes for the starting of the application. I've used the same method on a Windows 10 x64 computer and there were no errors.
The package I used is available through the download page at Software Informer: http://watchpower.software.informer.com/download/
When I want register. I enter all data and I scan 14 digit from the inverter. I receive a message saying: “please enter 14 or 18 digits of letters and number only” and I cannot register after many trials.
The error message suggests that the program requires either a 14 or 18-digit combination of letters and numbers for registration. If you are entering the 14-digit number from the inverter and it is not being accepted, it might be worth double-checking if there are any letters included in the code and ensuring it matches the required format.
I need to deregister a module and start fresh
To deregister a module and start fresh in WatchPower for Windows, you can try uninstalling and then reinstalling the program. Alternatively, you can try contacting the software developer for specific instructions on how to deregister a module.
Can I use this software to monitor my Axpert inverter remotely, e.g. from work?
The software supports remote features like SNMP for sending an email when something bad happens with the software or the monitored devices.
I kindly recommend downloading the official user guide for the software which explains the functionality of the software and how it can be configured for various operations including remote connection and administration.