WatchPower Kysymykset ja vastaukset

Invertteri seuranta ohjelmisto, joka voi seurata laitteiden kautta sarjaportti
R
Kysymys Rick
39 katselukertaa
1

Wifi shows online and connected by devices shows offline highlighted with grey dot

A
Vastaus Akash Shah

The issue with the WatchPower app showing a grey offline dot while your WiFi indicates it is online could be due to a few reasons:

  • Ensure that the WatchPower app has the necessary permissions to access the Internet and network services on your device.
  • Double-check that the correct network settings are configured both in the application and the device.
  • Restart both your device and the router to refresh the connection.
  • Make sure that the app and the device are on the same network.
  • If the problem persists, consider reinstalling the app or contacting the app's support for further assistance.

By following these steps, you should be able to troubleshoot and resolve the offline status indication.

G
Kysymys Guest
150 katselukertaa
3

Have been using the app on Apple iphone for years, nothing has changed and now on both phones connected to the inverters via the Watchpower App says "Login Failed" System is functioning and the wifi is on.

A
Vastaus Akash Shah

The "Login Failed" error on the WatchPower app may occur due to several reasons, including app updates, server issues, or changes in network settings. Here are a few steps you can try to resolve the problem:

  1. Update the App: Ensure that the WatchPower app on your iOS device is updated to the latest version available in the App Store.

  2. Restart the App and Phone: Close the app completely and restart your phone to see if the issue persists.

  3. Check Network Connection: Make sure your Wi-Fi is working correctly. You could also try connecting to a different Wi-Fi network to see if the login process improves.

  4. App Permissions: Check if the app has the necessary permissions to operate, especially access to Wi-Fi.

  5. Reinstall the App: Consider uninstalling and then reinstalling the app to see if this resolves the issue.

  6. Contact Support: If none of these steps work, reach out to the WatchPower app’s support team for further assistance. There might be a known issue with the app that they can assist with.

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M
Kysymys Muhammad Wahab
255 katselukertaa
2

During the first installation and account registration notification showed that WiFi-Module PN already exists but I did not register it first
Please help me or guide me as I do not have the registration data which is entered in the forgot option…

Usha Kumari
Vastaus Usha Kumari

It seems like you're encountering an issue with the WatchPower program where you're trying to register a WiFi-Module, but it's indicating that the module already exists. This could be due to the module being previously registered either by someone else or during a prior attempt. Here are a few steps you can try to resolve this issue:

  1. Contact Support: Reach out to the WatchPower support team. They can assist you in determining if the module has already been registered and may be able to reset or provide access to any existing account associated with the module.

  2. Check for Existing Accounts: If you have multiple email addresses, try logging in with different emails that you might have used during a previous registration.

  3. Check Documentation: Refer to any documentation or guides that came with your WiFi-Module or the WatchPower application for specific instructions on registration and troubleshooting.

  4. Network Reset: Sometimes resetting the network settings on your WiFi-Module, if possible, might help.

It's essential to have any purchase or warranty information at hand when contacting support, as they may require it to verify your purchase and provide assistance.

G
Kysymys GIANNI
7K katselukertaa
1

Hi, I need to install WatchPower on a Raspberry Pi 3 with Raspbian as operative system. How can I install the software? I tried to copy the directory WatchPower on desktop and to execute the file WatchPower but it doesn't work. Thank in advance for your answer.

S
Vastaus Sean Hill

You need to download the correct version of WatchPower for your Raspbian installation. I know that Raspbian works with 64bit architecture, therefore the Linux x64 package is needed.


Access the following link and save the Linux X64 package. Extract it using the following command unzip file.zip -d destination_folder (for example unzip 1.11WatchPower-linux-64bit.zip -d /tmp/watchpower)


Browse to the extraction folder using cd /tmp/watchpower and then type ./WatchPower. If you need to make the file executable, type chmod +x WatchPower and then run the command.

A
Kysymys achacalledpete
7K katselukertaa
1

Just installed and its as useful a teets on a bull because i cannot log in

W
Vastaus WatchPower

4.1.2. Password
It’s password configuration for administrator only . Before operating and configuring the
software, please login first and mo dify the password. The default password is
administrator at first log in Users can only browse i nverter s tatus and information
as Guest without login as an Administrator . A g uest ca n not control or execute any
setting.

G
Kysymys Guest
4K katselukertaa
1

I forgot the logging username to my wifi watchpower android app and now I'm stuck at login page, please help

A
Vastaus Ali

Iam buing a used voltronic inverter,and i discover that there is an existing account for this inverter.so please i want to register a new private accout.

D
Kysymys Dan
3K katselukertaa
5

WatchPower 1.09 has no installer. I faced rights issues on Windows 10 putting the extraction folder on D drive. Application's interface simply does not open. Changing the location on desktop started the application. When are you plan to release the installer or please provide to users more info related to the product installation?

A
Vastaus Alex Urbach

I've installed this application on Windows 19 64bit and it works just fine. There were no errors with the security rights. When I've initiated the install procedure, I've used Run as Administrator on the installation package and everything worked out of the box. The same goes for the starting of the application. I've used the same method on a Windows 10 x64 computer and there were no errors.


The package I used is available through the download page at Software Informer: http://watchpower.software.informer.com/download/

J
Kysymys Joan
2K katselukertaa
3

When I want register. I enter all data and I scan 14 digit from the inverter. I receive a message saying: “please enter 14 or 18 digits of letters and number only” and I cannot register after many trials.

Usha Kumari
Vastaus Usha Kumari

The error message suggests that the program requires either a 14 or 18-digit combination of letters and numbers for registration. If you are entering the 14-digit number from the inverter and it is not being accepted, it might be worth double-checking if there are any letters included in the code and ensuring it matches the required format.

R
Kysymys russell
2K katselukertaa
4

I need to deregister a module and start fresh

S
Vastaus Saumya Sharma

To deregister a module and start fresh in WatchPower for Windows, you can try uninstalling and then reinstalling the program. Alternatively, you can try contacting the software developer for specific instructions on how to deregister a module.

G
Kysymys Guest
2K katselukertaa
3

Can I use this software to monitor my Axpert inverter remotely, e.g. from work?

R
Vastaus Robert Polubinski

The software supports remote features like SNMP for sending an email when something bad happens with the software or the monitored devices.


I kindly recommend downloading the official user guide for the software which explains the functionality of the software and how it can be configured for various operations including remote connection and administration.

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